Contact
Talk to us.
Hi, we're Jan and Jan, the two founders of ZANE. Whether it's about the app, your membership or something else, your message comes straight to us. We usually reply within one business day.
Quick answers
I bought ZANE but can't log in.
Log in to the app with the email you used at checkout. If you haven't set a password yet, we email you a new link to set one right away. If nothing arrives within a few minutes, check your spam folder or write to us.
How do I cancel?
In your account at app.zane.team, without calling or emailing anyone. If you cancel during the free week, you pay nothing. The monthly plan can be cancelled anytime. The 12-month plans run for 12 months once the free week is over.
How does the money-back guarantee work?
If you've checked off all your habits every day for 30 days and ZANE isn't working for you, email support@zane.team and we'll refund your first payment and end your plan. It applies once per person, to the first payment of your first membership. Full details
How do I change my card or get an invoice?
Send us a short message with the email you used at checkout. We'll send you a secure link where you can update your card and download your invoices.
Does ZANE work on iPhone and Android?
Yes. Get it from the App Store or Google Play and log in with your email.
